Returns and Refund Policy

Returns and Refund Policy

At Evolf, our mission is to ensure every customer is delighted with their purchase.

All our products come with a 100% money-back guarantee, and all our staff members adhere to this returns and refund policy. If you are not completely satisfied with your purchase for any reason, we will issue a full refund or provide a free replacement within 30 days of the purchase date.

How to Initiate a Return or Replacement

1. Identify the Issue: Ensure the product is defective or unsatisfactory for your needs.

2. Contact Our Support Team: Contact us at support@evolfus.com to begin the process 

3. Provide Proof of Purchase: Identify the order number on your return/exchange email request to verify the purchase.

4. Ship the Product: We will send you a return shipping label for all orders within the United States. Send the defective or unsatisfactory item to our designated address and we will issue your account full refund once we receive the item.

Change of Mind Returns:

We understand that sometimes customers may change their minds about a purchase. 

For additional information or clarification on our returns and refund policy, please contact our customer support team at support@evolfus.com. We strive to provide a fair and transparent process to ensure customer satisfaction.

Product Warranty

We stand behind the quality of our products. Our items are warranted to be free from defects in material and workmanship for 60 days from the original date of purchase. Should your product fail to function as intended, simply return it to us for evaluation.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund, too.

Please visit our Terms and Conditions page for more details about additional policies or conditions.

We value your trust and are committed to providing the best possible shopping experience. Thank you for choosing Evolf.

If you have any questions or require further assistance regarding the Returns and Refund policy, please do not hesitate to contact our customer support team. We are here to help and ensure that you have a positive shopping experience with us.

Company Name: Evolf

Phone: +1 832-520-9690

Email: support@evolfus.com

Address: 5614 W Grand Parkway S, Suite 102, Richmond, Texas 77406, United States

Support Hours: 8 am to 5 pm, Mondays to Saturdays

Closed: Sundays CST